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Privacy Policy

Aurora House

Last Updated: 4/30/2026

Aurora House respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, advertisements, forms, and services.

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Information We Collect

We may collect personal information when you:

  • Sign up to receive resources, guides, or newsletters

  • Fill out a form through Facebook, Instagram, or our website

  • Register for classes, camps, or events

  • Contact us directly

 

The information we collect may include:

  • Name

  • Email address

  • Phone number (if provided)

  • Child age range (if provided)

  • Any other information you choose to share

 

We may also collect limited technical information automatically, such as:

  • Device type

  • Browser type

  • Pages visited

  • General location data (city-level)

 

How We Use Your Information

We use your information to:

  • Send requested resources, such as guides or downloads

  • Provide information about classes, camps, and events

  • Respond to inquiries

  • Send occasional updates, newsletters, or promotional messages

  • Improve our services and communications

  • Process registrations and payments when applicable

We only send marketing communications to individuals who have chosen to receive them.

You may unsubscribe from emails at any time using the link included in each message.

 

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, such as:

  • Email marketing platforms

  • Payment processors

  • Scheduling or registration systems

  • Advertising platforms such as Meta (Facebook and Instagram)

These providers only use your information to support our services and are required to protect your data.

 

Advertising and Lead Forms

If you submit your information through a Facebook or Instagram form, your information may be shared with Aurora House through Meta’s platform.

We use this information to:

  • Send requested resources

  • Provide information about our programs

  • Follow up regarding services you expressed interest in

You can review Meta’s privacy practices at:
https://www.facebook.com/privacy/policy/

 

Data Security

We take reasonable steps to protect your personal information using secure systems and trusted third-party platforms.

While no system can guarantee absolute security, we work to protect your information from unauthorized access, misuse, or disclosure.

 

Children’s Privacy

Aurora House programs serve children, but we collect personal information from parents or guardians only.

We do not knowingly collect personal information directly from children under the age of 13.

 

Your Choices

You have the right to:

  • Unsubscribe from marketing emails at any time

  • Request updates to your information

  • Request that your information be removed from our records

To make a request, contact us using the information below.

 

Contact Information

If you have questions about this Privacy Policy or how your information is used, please contact:

Aurora House
hello@aurorahouseatx.com
5210 Avenue F, Austin, TX 78751

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